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[单选题]

What item does not belong to the classes of repair work()?

A.painting

B. cleaning

C. renewing

D. delivering

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更多“What item does not belong to the classes of repair work()?”相关的问题

第1题

When a consumer finds that an item she or he bought is faulty or in some way does not live up to the manufacturer's claim for it, the first step is to present the warranty, or any other records which might help at the store of purchase. In most cases, this action will produce results. However, if it does not there are various means the consumer may use to gain satisfaction.

A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled in such a case, it is usually settled in the consumer's favor, assuming, he or she has a just claim.

Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.

Complaining is usually most effective when it is done politely but firmly and especially when the consumer can show what is wrong with the item he has bought. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo does not work".

The store manager may advise the consumer to write to the manufacturer if so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or pubic organization responsible for protecting consumers' rights.

When a consumer finds that his purchase has a fault in it, the first thing he should do is to ().

A.complain personally to the manager

B.threaten to take the matter to court

C.write a firm letter of complaint to the store of purchase

D.show their written proof of the purchase to the store

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第2题

When a consumer finds that an item she or he bought is faulty or in some other way does no
t live up to the manufacturer's claim for it, the first step is to present the warranty (保单), or any other records which might help, at the store of purchase. In most cases, this action will produce results. However if it does not, there are various means the consumer may use to gain satisfaction.

A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer's favor, assuming he or she has a just claim.

Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.

Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo (立体声音响) does not work."

The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers' rights.

When a consumer finds that his purchase has a fault in it, the first thing he should do is to ______.

A.complain personally to the manager

B.threaten to take the matter to court

C.write a firm letter of complaint to the store of purchase

D.show some written proof of the purchase to the store

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第3题

What is the status of an inventory document item for which a recount has been initiated? Please choose the correct answer.()

A.Counted, Recounted

B.Counted, Posted, Recounted

C.Counted

D.Recounted

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第4题

The most effective complaint can be made by ______.A.showing the faulty item to the manufa

The most effective complaint can be made by ______.

A.showing the faulty item to the manufacturer

B.explaining exactly what is wrong with the item

C.saying firmly that the item is of poor quality

D.asking politely to change the item

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第5题

What can be changed in a material document after it has been posted? Please choose the correct answer.()

A.The vendor delivery note number in the document header

B.The quantity at item level

C.The stock type at item level

D.The text at item level

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第6题

---What ______ your brother do?---He is a doctor.And he’s very ______.

A.does;friend

B.does;friendly

C.do;friend

D.do;friendly

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第7题

What does the word "domestic" mean in Para. 2?A.Energetic. B.Excited. C.Alien. D.Na
tive.

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第8题

--()does the coat cost?--Twenty dollars.

A.What

B.How

C.What money

D.How many money

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第9题

Roger: What does your sister-in-law do? Cindy: ______

Roger: What does your sister-in-law do?

Cindy: ______

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第10题

What does the word "novel" probably mean in Para.2?A.Story.B.Creative.C.Book. D.Lovely.

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第11题

What special features apply to purchase orders of services (item category D)? There are 2 correct answers to this question.()
A.Unknown account assignment is allowed

B.When the service entry sheet is created only services contained in the purchase order can be entered

C.The price can be determined from the service conditions

D.All service lines must have the same account assignment

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