Customer: ______if you'd serve me as quickly as possible as I've got an appointment at two
A.It would be very kind of you
B.It would be very helpful
C.I'd be most delightful
D.I'd be most grateful
A.It would be very kind of you
B.It would be very helpful
C.I'd be most delightful
D.I'd be most grateful
第3题
E-commerce has increased the_________ on customer satisfaction and delivery fulfillment.
A.center
B.focus
C.workforce
D.target
第4题
Our manager is ______ an important customer now and he will be back this afternoon.
A.calling on
B.calling in
C.calling up
D.calling for
第5题
A.argue back and protect yourself
B.keep quiet and leave the customer alone
C.keep calm and listen carefully to the customer
第6题
网络营销理论是()。
A Product、 Price、 Place、 Promotion
B Customer、 Cost、 Convenience、 Communication
C Connection、 Communication、 Commerce、 Co-operation
D Customer、 Cost、 Convenience、Co-operation
第7题
A.Be concerned.
B.Be patient.
C.Be amused.
第8题
Waiter:Would you like to try Chinese food?
Customer:Yes,__________.
Waiter:Have you ever tried roast duck?
Customer:Yes,I have.
A.I like
B.I hope
C.I"d love to
D.I like
第9题
Receptionist:Hello,Spring Hotel.May I help you?Customer:__________?
A.
第10题
(8)
A.The customer should first notify the drawee bank of the loss of his draft.
B.The customer should first notify the drawer bank of the loss of his draft.
C.The customer should first notify the remitting bank of the loss of his draft.
D.The customer should first notify the collecting bank of the loss of his draft.
第11题
A banker can get the true valuation of the customer's stock by ______.
A.browsing the balance sheet of the customer
B.careful questioning
C.comparing the historical data of the gross profit ratio
D.all of the above