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[主观题]

Customer: Excuse me!Clerk: Yes, ma'am？ What can I do for you？Customer: I have a problem wi

th this coffee maker, and I want my money back.Clerk: ______？Customer: The problem is that it doesn't work! I've only used it three times.A.WhyB.Well, are you sureC.What's the matter with it on earthD.Well, what seems to be the problem

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发布时间：2020-09-17

更多“Customer: Excuse me!Clerk: Yes, ma'am？ What can I do for you？Customer: I have a problem wi”相关的问题

第1题

Customer: Excuse me, sir.Clerk: ______.Customer: I'd like to cash a check.Would you please

tell me which window should I go to？Clerk: You can cash checks over there at window 6.A.What？ Can I help you？B.Yes, may I help you？C.It's all right.D.It doesn't matter.

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第2题

Waiter：Excuse me，__________？Customer：Yes，I‘ll have a hamburger with French fries．A.what do

Waiter：Excuse me，__________？Customer：Yes，I‘ll have a hamburger with French fries．

A.what do you want to eat

B.have you decided what to have

C.are vou ready to order

D.who’d like to order

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第3题

Customer: Excuse me, sir. Clerk: ______. Customer: I'd like to cash a check. Would you ple

ase tell me which window should I go to？ Clerk: You can cash checks over there at window 6.

A．What？ Can I help you？

B．Yes, may I help you？

C．It's all right.

D．It doesn't matter.

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第4题

Customer：Excuse me，I found something sticking out inside one of the shoes I bought in your

shop yesterday． Shop clerk：Oh，really？__________，please．

A.Wait for a minutel

B.Don’t worry

C.Hurry up

D.Just a moment

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第5题

Customer: Excuse me. ()

A.lerk: The rate for airmails is two dollars.

B.Can you tell me the money I need to post a letter?

C.How much is a letter to South Africa?

D.Do you do international delivery?

E.Do you happen to know how fast airmails are?

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第6题

听力原文：M: Excuse me, Madam, could you tell me what you are going to convert, bank notes

or traveler's cheques？

W: Well, ￥68,000 in notes and ￥90,000 in traveler's cheques. Here are my notes and traveler's cheques.

Q: What is the customer going to convert？

(16)

A．￥90,000 in notes and ￥68,000 in traveler's cheques.

B．￥68,000 in notes and ￥90,000 in traveler's cheques.

C．￥6,800 in notes and ￥9,000 in traveler's cheques.

D．￥9,000 in notes and ￥6,800 in traveler's cheques.

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第7题

Mr.Jenkins is in a clothing shop. He is going to buy a coat The shop-assistant(店员) isn

’t here, so he is standing near the counter(柜台) and waiting（1） her. A young woman is standing near the counter,too.She looks at Mr.Jenkins and says tohim, “Excuse me.""Yes？" Mr. Jenkins asks."Are you going to do something for me？ I want a（2）,"says the woman. Mr.Jenkins says, "I'm sorry.l cant help you ." Then the woman says,"You must （3）me. Thats your work ” Mr.Jenkins sayskindly, It's not my work. I want a coat,（4）. I'm a（5）.I’m not a shop-assistant."

A、for

B、help

C、coat

D、customer

E、too

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第8题

Customer: ()Saleswoman: Yes, they are on the third floor.

A.Hello. How can I find Emergency Room?

B.Miss, is this Holiday Inn?

C.Excuse me. Do you sell bathing suits?

D.Excuse me. Where are your cosmetics, please.

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第9题

C A woman:heads into apopular New York City coffee shop on a cold: winter rooming. Just ah

A woman:heads into apopular New York City coffee shop on a cold: winter rooming. Just ahead of her, a man drops a few papers. The woman pauses to help gather them. A clerk ata busy store thanks a customer who has just bought something. "Enjoy" the young woman says, smiling widely. "Have a nice day." She sounds like she really means it. These arethe common situations we may see every: day.

However, in her best-selling book Talk to the Hand, Lynne Truss argues that common good manners such as saying "Excuse me" almost no longer exist. There are certainly plenty who would agree with her. According to one recent study, 70 percent of the U.S. adults (成A.)said people are ruder now than they were 20 years ago.

Is it really true？ We decided to find out if good manners are really hard to see. In this politeness study, reporters were sent to many cities in the world. They performed three experiments: "door tests" (would anyone hold the door open for them？); "paper drops" (who would help them gather a pile of "accidentally" dropped papers？); and "service tests" (which salesclerks would thank them for a purchase [购物]？)

In New York, 60 tests (20 of each type)were done. Along the way, the reporters met all types of people: men and women of different races, ages, professions (职业), and income levels. And guess what？ In the end, four out of every five :people they met passed their: politeness test making New York the most polite city in the study.

44, What does Lynne Truss argue in Talk to the Hand？.

A. People are not as polite as they used to.

B. "Excuse me" is not welcome nowadays.

C. Of all the adults in the US 70% are rude,

D. People don't care about manners any more.

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第10题

D: Excuse me, 51 ？ I'm completelylost.

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