质量文化( Quality Culture) 是指组织在生产经营(提供服务)活动中所形成的质量意识、质量精神、质量行为、质量价值观、质量形象以及组织所提供的产品或服务质量等的总和()
是
是
第6题
Which of the following is NOT mentioned in the second paragraph?
A.Nomatter what the culture may be,a person should show interest and concem in a friend’S serious problems.
B.It’s hard to form. a general opinion about Americans because there are too manv varieties of them.
C.Many foreigners or newcomers from different cultures aye disappointed bv Amedcans.
D.Americans are always ready to offer help to foreigners even if they don’t receive a specific request.